Shipping Policy
Last Updated: July 2026
At District Line Clothing, we aim to process and dispatch your order as quickly as possible. Please read our Shipping Policy below for information regarding delivery times, costs, and our shipping procedures.
Order Processing
All orders are processed Monday to Friday (excluding weekends and UK public holidays).
Orders are typically processed within 1–2 working days after payment has been received.
During busy periods, including product launches, sales, and holidays, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
UK Delivery
We currently deliver throughout the United Kingdom.

Estimated delivery times:

• Standard Delivery: 2–5 working days

• Express Delivery (where available): 1–2 working days

Delivery times are estimates and are not guaranteed.
International Shipping
We currently do not offer international shipping.
If this changes in the future, this policy will be updated accordingly.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery method selected.

From time to time, we may offer:

• Free delivery promotions

• Discounted shipping

• Special launch offers

These promotions are subject to change without notice.
Tracking Your Order
Where available, you will receive a tracking number via email once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.
Incorrect Delivery Information
Customers are responsible for ensuring that all delivery details are correct before completing their purchase.
District Line Clothing cannot accept responsibility for delays or additional costs resulting from incorrect or incomplete delivery information.
If your order has not yet been dispatched, please contact us as soon as possible and we will do our best to update your address.

Delivery Delays
While we aim to meet all estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:

• Adverse weather conditions

• Courier delays

• Industrial action

• Public holidays

• High order volumes

• Other unforeseen circumstances

We appreciate your patience should any delays occur.

Lost or Missing Parcels
If you believe your parcel has been lost, please contact us within 14 days of your expected delivery date.
We will work with the courier to investigate your shipment and, where appropriate, arrange a replacement or refund.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery.

Where possible, please include:

• Your order number

• Photographs of the damaged item(s)

• Photographs of the packaging

This helps us resolve the issue as quickly as possible.

Refused or Unclaimed Deliveries
If a parcel is returned to us because:

• The delivery was refused

• The parcel was not collected

• An incorrect address was provided

We may deduct any return shipping costs from your refund before it is processed.
Multiple Orders
Where possible, we aim to ship multiple items together.

However, some orders may arrive in separate packages depending on stock availability or fulfilment requirements.
Contact Us
If you have any questions regarding shipping or your order, please contact us via our Contact page.